Sky Tours Reviews

Sky-tours.com offers a variety of services. The platform's flight network spans over 200 countries, offering highly competitive prices. It provides a secure payment system and robust risk control measures, ensuring security and reliability for its users. The customer-centric support team is available to assist with all requests. Popular international routes include New York, Sydney, Rome, Singapore, Bangkok, and Kuala Lumpur. The website also offers curated travel content to inspire future adventures. Users can share their thoughts and provide feedback on the website. Sky-tours.com also provides assistance with order tracking, ticket issuance, baggage purchase, and ticket changes or cancellations. However, the rules for changes and cancellations vary according to different airline rules and cabin classes.

Sky-tours.com is an online travel company that offers highly competitive prices for flights spanning over 200 countries. The prices for popular international routes from cities like New York, Sydney, Rome, Singapore, Bangkok, and Kuala Lumpur start from US$1,189. The company also provides a secure payment system and robust risk control measures. In addition to flight bookings, Sky-tours.com can assist customers in purchasing the checked baggage allowance of most airlines. The baggage pieces, weights, and prices vary according to the regulations of different airlines and routes. Customers can purchase the baggage along with their booking. If extra baggage needs to be purchased after placing an order, the company notifies the customer of the corresponding fee and sends a payment link via email. After the payment is made, the company handles it as soon as possible and sends the result via email. However, it's important to note that the change and cancellation rules of each ticket vary according to different airline rules and cabin classes. These specific rules are displayed on the right side of the reservation page when a ticket is purchased.

Sky-tours.com offers a secure payment system. Customers can rest assured with the robust risk control measures in place. The billing address for credit/debit cards used should match the customer's address. Payment can be made with a Credit/Debit Card. After placing an order, if customers want to purchase extra baggage, they will be notified of the corresponding fee. If they agree with the fee, a payment link will be sent via email. After the payment is made, the order will be handled as soon as possible. For the safety of communication and funds, customers should not trust payment notifications from any other email addresses. The official customer service team will only contact customers through the email address support@sky-tours.com.

Sky-tours.com has a detailed Return Policy. It is possible to get a refund on unused coupons in two scenarios: Involuntary cancellation where the airline cancels your flight and does not offer alternative transportation, and Voluntary cancellation where you cancel a ticket that's fully or partially refundable. However, budget tickets are generally 100% non-refundable. All refunds must be authorized by the airline. The refundable amount will be issued on a travel voucher. The process could take up to a few weeks to receive authorisation from the carrier. Once the authorization is received, a travel voucher is issued to book any service on www.sky-tours.com. The administration fee for handling a refund request is 65€ per ticket, which will be deducted from the total amount refunded by the airline. If your refund request is due to an involuntary cancellation or a schedule change made by the airline, administration fees of 15€ per ticket will be applied. Please note that the original service fees included in the ticket price are non-refundable under any circumstances.

In terms of Shipping Policy, Sky-tours.com can help you purchase the checked baggage allowance of most airlines. Different routes have different baggage pieces, weights, and prices. You can purchase the baggage along with your booking. If you want to purchase extra baggage after placing an order, you need to contact them, and they will notify you of the corresponding fee. After your payment, they will handle it ASAP and send you the result via email.

Sky-tours.com also offers Cancellation Protection. They have two types of Cancellation Protection: Standard Cancellation Protection and Gold Cancellation Protection. The Standard Cancellation Protection plan protects you in the event you are unable to travel for certain reasons and if you request the cancellation up to 24 hours before your first travel date. The Gold Cancellation Protection allows you to cancel all or any portion of your order, for ANY reason, up and until 24 hours before your first travel date and receive a refund with absolutely NO questions asked. The price of 'No Questions Asked Cancellation Protection' and original issuance fee from Sky-tours are non-refundable. The refund is calculated over the base fare. To receive a refund, you just have to contact Sky-Tours.com Support. Cancellations by voice mail, e-mail, or otherwise not communicated may not qualify and will be subject to the Standard Cancellation Policy. No Questions Asked Cancellation Protection can only be purchased on your first original order. When booking your travel, simply select this service on their booking form and add the 'No Questions Asked Cancellation Protection' to your purchase. Cancellation Protection is not available for purchase after your original purchase, whether in conjunction with an order or individually added to a previous order.

To get in touch with Sky-tours.com Support, the following contact details can be used: The email address is support@sky-tours.com. The phone number is 1-202-753-4009. The office hours are 9:30-18:30 (GMT+08), Mon - Sun. Please note that the customer service team will only contact through the email address support@sky-tours.com. For the safety of communication and funds, do not trust payment notifications from any other email addresses.